Frequently Asked Questions

Yes. We require a minimum of three shutters per order. This keeps every project worth the custom milling and finishing that goes into it.

Yes. We provide free in-home consultations and quotes throughout the Dallas–Fort Worth area. We'll measure your windows, discuss materials and styles, and give you an accurate price — at no cost and with no obligation.

Your shutters carry a lifetime warranty on their physical structure (subject to how any damage occurred) and a 10-year warranty on the paint coating and color.

We build with real hardwood using U.S.-made products. Because we manufacture locally, we control the quality of every shutter from raw material to final install.

Both. We are a local manufacturer and installer, so the same team that builds your shutters also fits them to your windows.

We serve the entire Dallas–Fort Worth Metroplex, including Dallas, Collin, Denton, and Tarrant counties, and surrounding communities.

Yes. If needed, we can provide temporary shades before your custom shutters are installed so your windows stay covered.

JM Custom Shutters has been crafting and installing custom shutters for 18 years.